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process_payment [2014/10/26 16:36]
Lisa Adams created
process_payment [2014/10/28 14:16]
Lisa Adams
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 ===== Process Payment via Client Profile ===== ===== Process Payment via Client Profile =====
  
-Processing ​a payment ​manually ​can be done easily via the Client Profile itself.+If you intend on only processing ​single ​payment, the easiest way is directly through your clients information page in SnapBill. You can reach this page either through a search or the client listing.
  
-Select the "​Process Payment"​ link in the left orange ​menu.+Select the "​Process Payment"​ link in the left navigation ​menu.
  
 ^Functions ^ Sub-Functions ^ Description ^ ^Functions ^ Sub-Functions ^ Description ^
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 | Date of Receipt | | | | Date of Receipt | | |
 | Reference | | The reference saved will appear under the Payments Table, this is useful to easily see where the payment was applied to. | | Reference | | The reference saved will appear under the Payments Table, this is useful to easily see where the payment was applied to. |
-| Invoices | | Mark the correct invoice for which the payment needs ti e applied to |+| Invoices | | Mark the correct invoice for which the payment needs to be applied to |
  
 <WRAP important>​ If a payment is captured without any invoices marked, the payment will be applied to the client profile as a credit and will automatically be applied to the next invoice</​WRAP>​ <WRAP important>​ If a payment is captured without any invoices marked, the payment will be applied to the client profile as a credit and will automatically be applied to the next invoice</​WRAP>​
  
-See also: [[Applying Partial Payments]]+==== Processing cash, cheque, eft, or bank deposits ====
  
 +  - Click Process Payment in the the left navigation menu
 +  - Fill in the Amount, Date of Receipt and Reference
 +  - The Remaining credit field adds the existing credit on the account and the payment amount you are about to apply to tell you how much total credit you can use.
 +  - Select Custom in the dropdown to select the invoices you want to apply the payment to yourself, select Oldest Invoices First to have SnapBill automatically choose for you.
 +  - All invoices with a tick next to them will be marked as paid.
 +  - To finish click Process payments.
 +
 +<WRAP tip> A notification of payment as well as a statement will be sent to your client when you finish. To change your automatic email settings go to Setup ⇒ Billing ⇒ Invoicing. </​WRAP>​
 +
 +==== Remove an incorrectly applied payment: ====
 +
 +  - Go to the client’s account in SnapBill
 +  - Scroll down and locate the incorrectly applied payment in the Payments table
 +  - Click the description link in the Reference column of the Payments table next to the incorrect applied payment date
 +  - Click Remove payment in the left navigation menu to delete the payment.
 +
 +If you need to process many payments at once, we have a separate page which will save you some time see: [[process_payments]]
 +
 +See also:  [[Processing Partial Payments]] ; [[credit_note]]
process_payment.txt · Last modified: 2014/11/04 14:25 by Lisa Adams