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snapbill_pricing_sheet [2014/11/13 10:24] Jaco van Wyk [Support / Training Fees] |
snapbill_pricing_sheet [2014/11/14 09:30] (current) Jaco van Wyk |
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- | ===== SnapBill Packages and Pricing ===== | + | ===== SnapBill Pricing Sheet ===== |
- | ==== Package Features ==== | + | This section has been moved to [[pricing|SnapBill Pricing]]. |
- | | @#6fb75c: | @#6fb75c: | @#6fb75c: | @#ee7a73: **Enterprise** | | + | |
- | | @#6fb75c: | @#6fb75c: | @#75b0f9: **Premium** | @#ee7a73: | | + | |
- | | @#6fb75c: | @lightgreen: **Startup** | @#75b0f9: | @#ee7a73: | | + | |
- | | **Billing Basics** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | Invoices | @lightgreen: 50 | @#75b0f9: 250 | @#ee7a73: 500 + | | + | |
- | | @#6fb75c: **Account Areas** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | Billing Area | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[client_area|Online Order Center]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Client Account Management Portal | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[bulk_capture_forms|Bulk Capture Interface]] | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Branding** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | [[branding|Standard Branding]] \\ - Branding Documents \\ - Online Order Center \\ - Client Account Management Portal | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[branding|Advanced Branding]] \\ - Billing & Custom Documents \\ - Online Order Center \\ - Client Account Management Portal \\ - Bulk Capture Forms \\ - Custom Interfaces | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Billing Documents** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | [[quote_proforma|Quotations / Pro-forma Invoices]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[invoice|Invoices]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[credit_note|Credit Notes]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Statements | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[templates|Welcome Emails]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[past_due_warnings|Past Due Warnings]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Policy Certificates | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | Custom Documents | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Sending Methods** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | Email (HTML & PDF) | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | PDF download | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[bulk_sms|SMS (text message)]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[invoicing|Automatic + manual sending]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Account Features** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | [[process_payment|Process Payments]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[payment_methods|Collect Payments]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Debit Collections (Manual) | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Debit Collections (auto) | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Custom Fields ([[custom_fields|client]] + [[custom_field_editor_for_packages|services]]) | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[currencies|Multiple Currencies]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[import_bank_statement|Bank Statement Import]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[tax|Tax (VAT)]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[expenses|Track Expenses]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Item Categorization | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[recurring_invoice|Once-off + Recurring Charges]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[add_services|Services + Products]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[credit_note|Credit]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[devops:webhook|Webhooks]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[developers:api:account|API (developer access)]] | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | [[imports|Client import + export]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[reports|Invoices + services export]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[reports|Reports]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[statistics|Statistics]] | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | [[add_users|Staff Access/User Access]] | @lightgreen: | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Staff Tracking | @lightgreen: | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Custom Reports & Statistics | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | [[rules|Rule Based Billing]] | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | [[client_files|Voice/Written Mandate Storage]] | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Payment Modules** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | Debit Order / Direct Debit | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Credit Card | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Direct Deposit | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Electronic Funds Transfer (EFT) | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Cash | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Cheque | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Other | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Support** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | 24/7 Email Support | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Tutorial Knowledgebase | @lightgreen: ✔ | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Account Manager | @lightgreen: | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | Telephonic Support | @lightgreen: | @#75b0f9: ✔ | @#ee7a73: ✔ | | + | |
- | | On-Site + Remote Training | @lightgreen: | @#75b0f9: | @#ee7a73: ✔ | | + | |
- | | @#6fb75c: **Pricing (ZAR)** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | Once Off Integration | @lightgreen: ✘ | @#75b0f9: ✘ | @#ee7a73: R5000.00/setup | | + | |
- | | Volume Based Billing | @lightgreen: ✘ | @#75b0f9: ✘ | @#ee7a73: ✔ | | + | |
- | | Monthly | @lightgreen: R190 | @#75b0f9: R495 | @#ee7a73: R1045 | | + | |
- | | @#6fb75c: **Pricing (USD)** | @lightgreen: | @#75b0f9: | @#ee7a73: | | + | |
- | | Once Off Integration | @lightgreen: ✘ | @#75b0f9: ✘ | @#ee7a73: $950/setup | | + | |
- | | Volume Based Billing | @lightgreen: ✘ | @#75b0f9: ✘ | @#ee7a73: ✔ | | + | |
- | | Monthly | @lightgreen: $39 | @#75b0f9: $99 | @#ee7a73: $215 | | + | |
- | + | ||
- | ==== Additional Billing Fees ==== | + | |
- | + | ||
- | | @#ee7a73: Enterprise (base fees per invoice per month over 500 | @#ee7a73: Fee | | + | |
- | | Fee per invoice | R1.10 / $0.17 | | + | |
- | | Files App: Reliable File Storage (voice/digital mandates/documents) | R0.30 / $0.07 | | + | |
- | | Custom billing behaviours | R1320 / $165 setup fee per rule | | + | |
- | | Multi-tier commission report | R8800 / $1100 setup | | + | |
- | + | ||
- | <WRAP important> Volume based discounts are offered for Enterprise users with: | + | |
- | >5000 (R0.99/$0.14/invoice) and >25 000 (R0.88/$0.12/per invoice). | + | |
- | </WRAP> | + | |
- | + | ||
- | | @#6fb75c: Users / Staff logins | @#6fb75c: Fee | | + | |
- | | Permission based user access | R89 / $19 | | + | |
- | + | ||
- | | @#6fb75c: Assisted + Data Import | @#6fb75c: Fee | | + | |
- | | Import of existing client / billing data | R5000 / $950 minimum | | + | |
- | + | ||
- | ==== Customization Fees ==== | + | |
- | + | ||
- | | @#ee7a73: Enterprise Customization (setup/once off) | @#ee7a73: Fee | | + | |
- | | Data capture form (branded/customized to specification) | Included | | + | |
- | | Custom downloadable report | R1650 / $220 | | + | |
- | | Custom welcome email / policy schedule | R3850/$550 | | + | |
- | <WRAP important>Minimum usage fee of R5000 / $950 month applies to qualify for customisation. | + | |
- | Enterprise telephonic support and dedicated account manager included.</WRAP> | + | |
- | + | ||
- | ==== Support / Training Fees ==== | + | |
- | + | ||
- | | @#6fb75c: Technical Support (per user per month) | @#6fb75c: Fee | | + | |
- | | Email support via support ticketing system (Approximately 48 hour turn around) | Free | | + | |
- | | Premium email support (Approximately 12 hour turn around) | Premium | | + | |
- | | Enterprise telephonic support (Office hours: 8:30 to 16:30 CAT [GMT+2] - Monday to Friday) | Enterprise | | + | |
- | + | ||
- | | @#6fb75c: Training (per hour) | @#6fb75c: Fee | | + | |
- | | On-site training (South Africa) | R1375 | | + | |
- | | Screencast / Webcast training (Skype, Teamviewer, Google Hangouts) | R690 / $105 | | + | |
- | + | ||
- | <WRAP tip>All fees quoted are exclusive of VAT.</WRAP> | + |