Table of Contents

SnapBill Packages and Pricing

Package Features

Enterprise
Premium
Startup
Billing Basics
Invoices 50 250 500 +
Account Areas
Billing Area
Online Order Center
Client Account Management Portal
Bulk Capture Interface
Branding
Standard Branding
- Branding Documents
- Online Order Center
- Client Account Management Portal
Advanced Branding
- Billing & Custom Documents
- Online Order Center
- Client Account Management Portal
- Bulk Capture Forms
- Custom Interfaces
Billing Documents
Quotations / Pro-forma Invoices
Invoices
Credit Notes
Statements
Welcome Emails
Past Due Warnings
Policy Certificates
Custom Documents
Sending Methods
Email (HTML & PDF)
PDF download
SMS (text message)
Automatic + manual sending
Account Features
Process Payments
Collect Payments
Debit Collections (Manual)
Debit Collections (auto)
Custom Fields (client + services)
Multiple Currencies
Bank Statement Import
Tax (VAT)
Track Expenses
Item Categorization
Once-off + Recurring Charges
Services + Products
Credit
Webhooks
API (developer access)*
Client import + export
Invoices + services export
Reports
Statistics
Staff Access/User Access
Staff Tracking
Custom Reports & Statistics
Rule Based Billing
Voice/Written Mandate Storage
Payment Modules
Debit Order / Direct Debit
Credit Card
Direct Deposit
Electronic Funds Transfer (EFT)
Cash
Cheque
Other
Support
24/7 Email Support
Tutorial Knowledgebase
Account Manager
Telephonic Support
On-Site + Remote Training
Pricing (ZAR)
Once Off Integration R6600.00/setup
Volume Based Billing
Monthly R385 R985 R2045
Pricing (USD)
Once Off Integration $1045/setup
Volume Based Billing
Monthly $50 $120 $265

Additional Billing Fees

Enterprise (base fees per invoice per month over 500) Fee
Fee per invoice R3.00 / $0.35
Files App: Reliable File Storage (voice/digital mandates/documents) R1.00 / $0.20
Custom billing behaviours R2095 / $200 setup fee per rule
Multi-tier commission report R10500 / $1250 setup

Volume based discounts are offered for Enterprise users with: >5000 (R2.80/$0.30/invoice) and >25 000 (R2.60/$0.25/per invoice).

Users / Staff Logins Fee
Permission based user access R200 / $30
Assisted + Data Import/Export (Base Fee) Fee
Import of existing client / billing data R6600 / $1045 minimum
Assisted + Data Import/Export Record (Usage Fee) Fee
Per client record R3.30 / $0.30
API End-Point* Fee
Per request volume greater than 3 x Enterprise limit [1500 hits] R0.35 / $0.04

Customization Fees

Enterprise Customization (setup/once off) Fee
Data capture form (branded/customized to specification) Included
Custom downloadable report R2095 / $200
Custom welcome email / policy schedule R4950 / $600

Minimum usage fee of R6600 / $1045 month applies to qualify for customisation. Enterprise telephonic support and dedicated account manager included.

Support / Training Fees

Technical Support (per user per month) Fee
Email support via support ticketing system (Approximately 48 hour turn around) Free
Premium email support (Approximately 12 hour turn around) Premium
Enterprise telephonic support (Office hours: 8:30 to 16:30 CAT [GMT+2] - Monday to Friday) Enterprise
Training (per hour) Fee
On-site training (South Africa) Not available.
Screencast / Webcast training (Skype, Teamviewer, Google Hangouts) R880 / $100

All fees quoted are exclusive of VAT.