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Enterprise | |||
Premium | |||
Startup | |||
Billing Basics | |||
Invoices | 50 | 250 | 500 + |
Account Areas | |||
Billing Area | ✔ | ✔ | ✔ |
Online Order Center | ✔ | ✔ | ✔ |
Client Account Management Portal | ✔ | ✔ | ✔ |
Bulk Capture Interface | ✔ | ||
Branding | |||
Standard Branding - Branding Documents - Online Order Center - Client Account Management Portal | ✔ | ✔ | ✔ |
Advanced Branding - Billing & Custom Documents - Online Order Center - Client Account Management Portal - Bulk Capture Forms - Custom Interfaces | ✔ | ||
Billing Documents | |||
Quotations / Pro-forma Invoices | ✔ | ✔ | ✔ |
Invoices | ✔ | ✔ | ✔ |
Credit Notes | ✔ | ✔ | ✔ |
Statements | ✔ | ✔ | ✔ |
Welcome Emails | ✔ | ✔ | ✔ |
Past Due Warnings | ✔ | ✔ | ✔ |
Policy Certificates | ✔ | ||
Custom Documents | ✔ | ||
Sending Methods | |||
Email (HTML & PDF) | ✔ | ✔ | ✔ |
PDF download | ✔ | ✔ | ✔ |
SMS (text message) | ✔ | ✔ | ✔ |
Automatic + manual sending | ✔ | ✔ | ✔ |
Account Features | |||
Process Payments | ✔ | ✔ | ✔ |
Collect Payments | ✔ | ✔ | ✔ |
Debit Collections (Manual) | ✔ | ✔ | ✔ |
Debit Collections (auto) | ✔ | ✔ | ✔ |
Custom Fields (client + services) | ✔ | ✔ | ✔ |
Multiple Currencies | ✔ | ✔ | ✔ |
Bank Statement Import | ✔ | ✔ | ✔ |
Tax (VAT) | ✔ | ✔ | ✔ |
Track Expenses | ✔ | ✔ | ✔ |
Item Categorization | ✔ | ✔ | ✔ |
Once-off + Recurring Charges | ✔ | ✔ | ✔ |
Services + Products | ✔ | ✔ | ✔ |
Credit | ✔ | ✔ | ✔ |
Webhooks | ✔ | ✔ | ✔ |
API (developer access)* | ✔ | ||
Client import + export | ✔ | ✔ | ✔ |
Invoices + services export | ✔ | ✔ | ✔ |
Reports | ✔ | ✔ | ✔ |
Statistics | ✔ | ✔ | ✔ |
Staff Access/User Access | ✔ | ✔ | |
Staff Tracking | ✔ | ✔ | |
Custom Reports & Statistics | ✔ | ||
Rule Based Billing | ✔ | ||
Voice/Written Mandate Storage | ✔ | ||
Payment Modules | |||
Debit Order / Direct Debit | ✔ | ✔ | ✔ |
Credit Card | ✔ | ✔ | ✔ |
Direct Deposit | ✔ | ✔ | ✔ |
Electronic Funds Transfer (EFT) | ✔ | ✔ | ✔ |
Cash | ✔ | ✔ | ✔ |
Cheque | ✔ | ✔ | ✔ |
Other | ✔ | ✔ | ✔ |
Support | |||
24/7 Email Support | ✔ | ✔ | ✔ |
Tutorial Knowledgebase | ✔ | ✔ | ✔ |
Account Manager | ✔ | ✔ | |
Telephonic Support | ✔ | ✔ | |
On-Site + Remote Training | ✔ | ||
Pricing (ZAR) | |||
Once Off Integration | ✘ | ✘ | R5500.00/setup |
Volume Based Billing | ✘ | ✘ | ✔ |
Monthly | R259 | R675 | R1384 |
Pricing (USD) | |||
Once Off Integration | ✘ | ✘ | $1045/setup |
Volume Based Billing | ✘ | ✘ | ✔ |
Monthly | $45 | $110 | $235 |
Enterprise (base fees per invoice per month over 500 | Fee |
Fee per invoice | R1.98 / $0.28 |
Files App: Reliable File Storage (voice/digital mandates/documents) | R0.85 / $0.17 |
Custom billing behaviours | R1450 / $180 setup fee per rule |
Multi-tier commission report | R9680 / $1100 setup |
Volume based discounts are offered for Enterprise users with: >5000 (R1.87/$0.22/invoice) and >25 000 (R1.76/$0.17/per invoice).
Users / Staff Logins | Fee |
Permission based user access | R135 / $22 |
Assisted + Data Import/Export (Base Fee) | Fee |
Import of existing client / billing data | R5500 / $1045 minimum |
Assisted + Data Import/Export Record (Usage Fee) | Fee |
Per client record | R0.20 / $0.02 |
API End-Point* | Fee |
Per request volume greater than 3 x Enterprise limit [1500 hits] | R0.20 / $0.02 |
Enterprise Customization (setup/once off) | Fee |
Data capture form (branded/customized to specification) | Included |
Custom downloadable report | R1815 / $242 |
Custom welcome email / policy schedule | R4235 / $605 |
Minimum usage fee of R5500 / $1045 month applies to qualify for customisation. Enterprise telephonic support and dedicated account manager included.
Technical Support (per user per month) | Fee |
Email support via support ticketing system (Approximately 48 hour turn around) | Free |
Premium email support (Approximately 12 hour turn around) | Premium |
Enterprise telephonic support (Office hours: 8:30 to 16:30 CAT [GMT+2] - Monday to Friday) | Enterprise |
Training (per hour) | Fee |
On-site training (South Africa) | R1515 |
Screencast / Webcast training (Skype, Teamviewer, Google Hangouts) | R759 / $115 |
All fees quoted are exclusive of VAT.